Connect with David Doyle at Sagent

Adopting AI and Automation to Transform User Experiences and Company Workflows – WEBINAR RECAP

The transformational impact of evolving technology of America’s $14 trillion servicing industry has been a long time coming, and Erica Sands (Sagent’s Sr. Director, Product Management)

By Renee MaierOctober 2, 2024

Relentlessly Focused on Driving Successful Outcomes: Priya Seenath Honored as a Stevie Awards Female Executive of the Year Finalist

At Sagent, Priya has been instrumental in improving processes to deliver the best product and customer service experience to every Sagent customer.

By Renee MaierSeptember 30, 2024

CFPB Commentary on AI and Emerging Technology in Consumer Finance

Sagent is brimming with enthusiasm about our AI-powered solutions that mortgage servicers are using today, plus a suite of functionality that will reshape the servicing industry for years to

By Cynthia TreadwellSeptember 27, 2024

Customer Success: Servicing’s Secret Superpower

Sagent and our customers will both succeed by fostering long-term relationships, anticipating and preparing for future market cycles, and exceeding homeowner expectations. For all of us, it’s the

By Jesse DeckerSeptember 24, 2024

The Critical Role of Real-Time Data for Servicers Staying Compliant with the Loss Mitigation Waterfall

In recent months, the Federal Housing Administration (FHA), the Department of Veteran Affairs (VA), the Consumer Financial Protection Bureau (CFPB) and the US Department of Agriculture (USDA) have

By Matthew TullySeptember 23, 2024

The Power of Tech Stacks, Innovative Product Demos, and everything AI — Kathryn Flanagan’s DigMo 2024 Recap

National Mortgage News’ Digital Mortgage (DigMo) conference kicked off mortgage event season earlier this month, and boy did it feel like a breath of fresh

By Kathryn Keeton-FlanaganSeptember 19, 2024

Sagent CEO Geno Paluso Recognized with HousingWire Vanguard Award While Delivering the Future of Servicing

From being a highly decorated military commander to the reliable leader in our ambitious quest to build a better and more innovative future for America’s $14 trillion servicing sector, it comes as

By Stefan SowderSeptember 5, 2024

Thomas Swetman: Sagent’s Creative Director Shapes Servicing’s Future + Superdad & Extreme Sports Buff

Before Thomas Swetman (Creative Director) was the digital art guru that he is today, he was (and still very much is) a sports enthusiast, tackling extreme adventures in any weather including surfing,

By Stefan SowderSeptember 4, 2024

Sagent ‘Camp’ IGNITE Voice of the Customer Series Recap – VIDEOS

Our customer user summit IGNITE (camp edition) really helped turn up the heat! This year’s event brought together Sagent customers to discuss how our products and programs are enabling

By Renee MaierAugust 21, 2024

Small Talk Shop: First Citizens Bank’s Fikisha Nelson on IGNITE and Servicing Customers – VIDEO

On the latest episode of Small Talk Shop, hosts Rachel Crooks and Mary Kate Traficano sat down with First Citizens Bank VP Mortgage Servicing Fikisha Nelson. They got serious about Sagent,

By Renee MaierAugust 12, 2024

3 Strategies to Elevate Customer Experience in Mortgage Servicing

Sagent's Priya Seenath shares tips about transforming a customer's experience through not only policy & tech, but also a well-rounded

By Priya SeenathAugust 8, 2024

Sagent’s Rachel Crooks Honored as a 2024 HousingWire Insider

We are thrilled to announce that Rachel Crooks, Customer Engagement Consultant at Sagent, has been named a 2024 HousingWire Insider!

By Renee MaierAugust 6, 2024

Sagent’s Q2 2024 Rewind: Quarter in Review – VIDEO

It’s full steam ahead at Sagent as we prepare to dive headfirst into Q3. But first, let’s check out our customers' Q2 wins that allowed us to spearhead our cutting-edge technology in the

By Renee MaierAugust 1, 2024

Sagent Senior Director of Product Management on the Future of Fintech – PODCAST

Sagent is run by a team of innovators who are constantly adapting to the ever-changing mortgage servicing landscape. As the industry becomes increasingly modernized, Sagent’s staff is at the

By Renee MaierJuly 29, 2024

CFPB Releases Long-Awaited Regulation X Updates

On July 10, the Consumer Financial Protection Bureau (CFPB) released its long-awaited update to Regulation X (Reg X). The first version of Reg X was released in 2013 following the passage of the

By Matthew TullyJuly 19, 2024

Jaime Gow Joins Sagent As CFO After Helping Mr. Cooper Become Largest U.S. Mortgage Servicer

Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today appointed bank and nonbank finance executive Jaime Gow as Chief Financial

By Renee MaierJuly 18, 2024

Sagent’s Kat Keeton Flanagan Honored with 2024 Mortgage Women Magazine’s Mortgage Star Award

If we had two words to describe Kat Keeton Flanagan, they would be “empathetic” and “relentless”. Kat’s compassionate nature and unwavering focus on unlocking maximum value for customers

By Renee MaierJuly 15, 2024

Sagent’s Michele Mursten, Vice President of People Operations is a 2024 HousingWire Woman of Influence

We are ecstatic to announce that Michele Mursten, Vice President of People Operations, has been named as one of this year’s Women of Influence award winners by

By Renee MaierJuly 11, 2024

Sagent Standouts: Cheryl McKenzie

If you’ve stopped by Sagent’s booth at an industry event in the last few years, chances are you’ve been greeted with a special blend of warmth and enthusiasm that is a trademark of Cheryl

By Stefan SowderJuly 10, 2024

Sagent Customers Lit the Campfire at IGNITE 2024 – VIDEO

IGNITE (our designated user summit) keeps getting hotter! Sagent’s third inaugural IGNITE Conference brought reliable Sagent customers together to earn their badges through educational panels,

By Renee MaierJuly 9, 2024

Sagent Standouts: Rachel Crooks’ Relentless Pursuit of Homeownership Dreams

At Sagent, we're proud to celebrate the incredible achievements of our team members, both in and out of the office. As a special National Homeownership Month edition of our Sagent Standouts series,

By Chelsea MizeJune 28, 2024

Sagent CEO Geno Paluso Named Inman Best in Finance of 2024

Recently, Inman News announced their most recent award campaign, honoring our CEO, Geno Paluso with the “Best of Finance” Award. This award is given to those “pushing the envelope and reshaping

By Renee MaierJune 26, 2024

Small Talk Shop: Meet and Greet with Sagent Customers at IGNITE 2024 – VIDEO

At this year’s Ignite Conference 2024 in Denver, CO, Team Sagent and hundreds of our customers enjoyed the camp-style ambiance, engaging through various sessions and hands-on trainings. Small Talk

By Renee MaierJune 25, 2024

Servicing Tech ROI Circa 2024 (Including AI)

Sagent's David Doyle breaks down for MortgagePoint how real-time data & AI can transform servicing

By David DoyleJune 12, 2024

Sagent’s Stefan Sowder, Director of Brand Marketing, Honored with HousingWire’s Marketing Leader Award

Sagent is thrilled to announce that Stefan Sowder, Director of Brand Marketing, has been honored with HousingWire’s Marketing Leader award. Over the past year, Stefan’s marketing leadership has

By Renee MaierJune 5, 2024

Sagent CEO Geno Paluso Honored with HireQuest American Hero Award

We are thrilled to announce that Sagent's CEO, Geno Paluso, has been recognized with the prestigious American Hero Award from HireQuest Inc. and the Higher Quest Foundation. This award honors service

By Chelsea MizeMay 22, 2024

Sagent CTO on How Dara Is Powering the Future of Mortgage Servicing – PODCAST

At Sagent, innovation and modernization are not just part of our strategy: they define our path forward. In a recent episode of Fintech Fridays, our Chief Technology Officer, Uday Devalla, joined

By Chelsea MizeMay 21, 2024

Down to the Roots: Empowering Homeowners During Hardship with Dara Loss Mitigation

Automation and real-time data are at the heart of Dara Loss Mitigation, increasing efficiencies for both servicers and homeowners. Loss mitigation is our next focus in our ongoing series on Dara’s

By Chelsea MizeMay 14, 2024

Dara By Sagent, a GPS system for the $14 trillion mortgage servicing sector

Many of you know Sagent has been building Dara, our future-of-mortgage servicing platform which will start going live soon with America’s largest servicer, Mr. Cooper, as the first customer. For

By Geno PalusoMay 8, 2024

Darby Campbell, Sagent’s Head of Product for Dara, Recognized with HousingWire’s Rising Star Award

As the Head of Product Development for Dara, Darby Campbell played an instrumental role in Sagent’s successful launch of the platform in February. So, when honored with HousingWire’s Rising Star

By Renee MaierMay 2, 2024

Sagent’s Q1 2024 Rewind: Quarter in Review – Video

If you’ve been following along, you know we love celebrating wins every quarter of the year — especially our customer wins and successes. And with a robust quarter behind us, there’s more to

By Chelsea MizeApril 25, 2024

Sagent and Kyndryl: Revolutionizing Mortgage Servicing Through Digital Transformation

Partnerships with industry leaders like Kyndryl are a cornerstone of our future-of-servicing model. Expanding on this relevant collaboration, our CTO, Uday Devalla and Robert Turner (Kyndryl’s US

By Chelsea MizeApril 17, 2024

Down to the Roots: How Dara AI | Docs Drives Up to 40% Total Operational Cost Reduction

Dara AI | Docs is spearheading Sagent’s goal of revolutionizing and modernizing the servicing industry by delivering a more efficient and safer loan servicing experience, supported by

By Chelsea MizeApril 10, 2024

Down to the Roots: How Dara Claims Can Reduce Cost-Per-Loan Up to 60% with End-to-End Data

Dara Claims is a first-of-its-kind recoverability tool meant to resolve the toughest challenges for homeowners facing hardships. Utilizing automation and mortgage-specific large language models, Dara

By Chelsea MizeApril 4, 2024

3 Takeaways from MBA Servicing’s “Making Seamless Servicing Transfers Possible” Panel

Servicing transfers pose inherent risks to servicers and the homeowners they serve, which are amplified by the scattered, unstructured data that underpins our industry. That is why it is so

By Chelsea MizeMarch 28, 2024

Sagent’s Dara platform unifies user experiences for homeowners and servicers

Dara by Sagent is the first mortgage software platform to unify all data and user experiences for servicers and homeowners across the entire servicing lifecycle. This unified platform powers

By Renee MaierMarch 21, 2024

How to Improve the Homeowner Experience while Navigating Regulatory Requirements

Our Chief Operating Officer Marianne Sullivan recently moderated a panel at the MBA Servicing Conference in Orlando, Florida focused on ways that servicers can provide a superior homeowner

By Chelsea MizeMarch 20, 2024

Small Talk Shop: Click n’ Close’s Judy Humphreyson on Section 184 Loans – VIDEO

It’s been an eventful year so far for Sagent and our customers! So, we want to give you an exclusive glimpse into the world of Click n’ Close in our first Small Talk Shop episode for 2024. Our

By Renee MaierMarch 14, 2024

Sagent’s VP, Software Development Shelli Girard Honored with Women We Admire 2024 Top Orlando Women Leaders Award

At Sagent, the energy within our company is electric, resonating with our grand vision to revolutionize America's housing ecosystem. Our commitment to leading the evolution in loan servicing and

By Renee MaierMarch 11, 2024

Sagent and Consolidated Analytics Team Up to Transform Mortgage Claims Processing

It’s been a busy Q1 for us here at Sagent, and we know we’re not the only ones sprinting. In case you missed the news, our collaborative partnership with Consolidated Analytics was

By Chelsea MizeMarch 7, 2024

CMG Financial Partners with Sagent to Power Its Homeowner-First Servicing Ecosystem in 7-Year Deal

Sagent today announced a new seven-year partnership with leading independent mortgage bank CMG Financial to power its enterprise and homeowner

By Chelsea MizeMarch 6, 2024

Sagent Visionaries on How Dara is Streamlining the Servicing Industry — PODCAST

Sagent CTO Uday Devalla & EVP, Servicing Perry Hilzendeger, recently got together on the Chrisman Commentary to discuss how Dara by is changing the future of servicing through its real-time

By Chelsea MizeMarch 1, 2024

Introducing Dara by Sagent, The Future-of-Mortgage Servicing Platform That Can Lower Costs 40%

KING OF PRUSSIA, Pa. – February 21, 2024 – Sagent, a Warburg Pincus-backed fintech software company modernizing mortgage servicing for banks and lenders, today announced the launch of

By Chelsea MizeFebruary 21, 2024

A Customer Experience Playbook for the $14T Servicing Industry

As service providers, our priorities are reducing total operational costs, maintaining compliance with complex rules and evolving regulations, and — most importantly — providing a superior

By Priya SeenathFebruary 14, 2024

Sagent Appoints Eugene “Geno” Paluso as CEO to Operationalize the Future of Mortgage Servicing

Sagent, a Warburg Pincus-backed fintech software company modernizing mortgage servicing for banks and lenders, today appointed Eugene “Geno” Paluso as Chief Executive Officer, effective February

By Chelsea MizeFebruary 13, 2024

Sagent CTO Uday Devalla with HousingWire on How to Transform Servicing

The explosion of digital streamlining in the mortgage industry has mainly targeted originations, so servicers are hungry for meaningful innovation at the root level of their operations. Sagent’s

By Chelsea MizeFebruary 7, 2024

Sagent Honored to be Named a HousingWire Tech100 Company for the Fourth-Straight Year

Our team takes pride in positioning ourselves as leaders in the fintech space, relentlessly focusing and executing on our vision to lead the evolution in loan servicing by solving its most complex

By Renee MaierFebruary 6, 2024

Sagent Standouts: Anne Hurtubise

In this series, we’re focused on the humans who make up Sagent. We’re fortunate to have a team that is constantly evolving – both professionally and personally – folks from all over the world

By Stefan SowderJanuary 29, 2024

Sagent Appoints Chris Marshall Executive Chairman to Accelerate Servicing Software Modernization

KING OF PRUSSIA, Pa. — January 19, 2023 — Sagent, a Warburg Pincus-backed fintech software company modernizing mortgage servicing for banks and lenders, today appointed Chris Marshall as

By Chelsea MizeJanuary 19, 2024

Sagent’s David Doyle on How Mortgage Firms Should Rethink Tech Strategy in 2024

This article originally appeared in National Mortgage News. Today’s mortgage market operating environment continues to prove very challenging, and most indications suggest these demanding

By Chelsea MizeJanuary 12, 2024

Sagent Recognized as BuiltIn Best Place to Work in 2024

At Sagent, the energy within our company is electric, resonating with our grand vision to revolutionize America's housing ecosystem. Our commitment to leading the evolution in loan servicing and

By Chelsea MizeJanuary 12, 2024

Sagent’s 2023 Rewind: Year in Review — VIDEO

We still can’t quite believe 2024 is here already! 2023 was a rip-roaring, whirlwind of a year for Sagent from start to finish, and we’re poised to move even faster in the new year.

By Chelsea MizeJanuary 9, 2024

Sagent CEO Dan Sogorka Honored as NMP’s 2024 Industry Titan

We’re very honored to announce our CEO Dan Sogorka’s recent award win: NMP’s 2024 Industry Titan. It’s without question that Dan has embodied all of our core values (Relentless, Relevant,

By Renee MaierJanuary 4, 2024

Sagent’s David Doyle on Servicer Priorities for 2024 — PODCAST

Sagent’s own David Doyle was a guest recently on CONNECT by California MBA podcast, the weekly podcast by California MBA featuring one-on-one interviews with movers and shakers in the mortgage

By Chelsea MizeDecember 26, 2023

Meet the Extraordinary Sagent Standouts of 2023

At the tail end of 2022, we launched our Sagent Standout series, where we focus on the relentless, relevant, and reliable humans that make up Sagent. This series is a pillar to our culture, giving

By Renee MaierDecember 19, 2023

WEBINAR RECAP: How Originators & Servicers Can Stay Ahead in a Challenging Housing Market

Sagent recently sponsored a HousingWire webinar that brought together two top CEOs — from a big bank, a fintech leader, plus a world-class moderator — to discuss some of the factors contributing

By Stefan SowderDecember 18, 2023

Small Talk Shop Year in Review: Candid Conversations with Customers + Partners

Back in 2022, we debuted our first episode of Small Talk Shop, our customer spotlight series hosted by Rachel Crooks and Mary Kate Traficano where they sit down with our customers for a bit of small

By Chelsea MizeDecember 14, 2023

Charting Success: Sagent Celebrates Milestones, Partnerships, + Global Expansion

Looking at these milestones from a high level, we’re honored that Sagent is in the position of attracting top executive leaders from servicing operations, world-class technology teams, and —

By Chelsea MizeDecember 13, 2023

Sagent CEO Dan Sogorka Unveils Mortgage Market Insights for 2024

The mortgage industry is still facing tough times due to high inflation and fluctuating interest rates, so affordability remains a top concern. Despite these factors, wins are still possible for

By Renee MaierDecember 12, 2023

CARE™

LOANSERV

TEMPO™

LET'S CONNECT & TALK SHOP